Terms & Conditions

All sales are 100% final, no cancellation or refund is possible once booking is received.
If the event is affected/restricted due to COVID-19 pandemic or any other communicable disease then refund will be issued after deduction of our booking and admin/processing fees within 90 days after the event.
All transactions are processed in equivalent USD however refund will be made in the respective currency of the booking via the same mode of payment if transaction is less than 6 months old. If the payment/transaction is older than 6 months then refund would be sent via bank/wire transfer. Any fees incurred by bank for wire transfer and currency exchange losses (if any) has to be borne by the customer.

eTicketing.co maintains the eTicketing.co Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the eTicketing.co privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. eTicketing.co reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, eTicketing.co may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

 

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. eTicketing.co may change, suspend, or discontinue any aspect of the Site at any time. eTicketing.co may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

 

 

 

  1. PURCHASES. eTicketing.co accepts payment by Visa or Mastercard debit and credit cards in AED/USD/GBP/EUR for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of eTicketing.co. All refunds will be made onto the original mode of payment.

 

  1. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. eTicketing.co will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific

 

  1. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to eTicketing.co through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

 

  1. PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by eTicketing.co to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by eTicketing.co to do so. The content and software on this Site is the property of eTicketing.co. The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

  1. YOUR ACCOUNT. If you use eTicketing.co Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

 

NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain eTicketing.co’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. eTicketing.co will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

 

LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. eTicketing.co has no control over these sites or the content within them. eTicketing.co does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. eTicketing.co does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against eTicketing.co for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at sales@eticketing.co.

 

COPYRIGHT POLICY. eTicketing.co may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

 

INTELLECTUAL PROPERTY. Although eTicketing.co is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through eTicketing.co’s system. The On-line Materials are eTicketing.co’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of eTicketing.co, except as expressly and specifically permitted under these Terms of Use.

 

The On-line Materials are and will remain the exclusive property of eTicketing.co. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in eTicketing.co. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with eTicketing.co.

 

You acknowledge and agree that eTicketing.co will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At eTicketing.co’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to eTicketing.co or perfect these rights, titles or interests in eTicketing.co’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. eTicketing.co MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. eTicketing.co ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. eTicketing.co SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF eTicketing.co HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF eTicketing.co WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

 

VIOLATION OF TERMS OF USE. You understand and agree that in eTicketing.co’s sole discretion, and without prior notice, eTicketing.co may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if eTicketing.co believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of eTicketing.co, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to eTicketing.co for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. eTicketing.co may release user information about you if required by law or subpoena.

 

INDEMNITY. You agree to indemnify and hold eTicketing.co, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

 

LICENCE GRANTED TO YOU. By providing materials to eTicketing.co, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted eTicketing.co an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. eTicketing.co may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against eTicketing.co for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to eTicketing.co. Any communication or materials you send to eTicketing.co will be treated as non- confidential and non-proprietary and may be disseminated or used by eTicketing.co for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

 

ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. eTicketing.co is not responsible for the acts or omissions of any advertiser or sponsor.

 

SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

PAYMENT CONFIRMATION. On successful payment customer should receive order confirmation by email and/or by SMS within 24-72 hours of the payment.

DELIVERY POLICY. Paper Tickets / E-Tickets (PDF) are normally delivered at least 3-7 days before the event however sometimes depending upon the demand and supply situation Tickets could be delivered 24-72 hours before the event once supplied by our ticket suppliers/sellers. For some particular international events where organisers have only issued paper tickets, customers will have to collect paper tickets one day before the event or even on the event day near the venue from a location communicated via email through our local representative.

eTicketing.co will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the local laws.

Multiple bookings/transactions may result in multiple postings to the cardholder's monthly statement.

REFUND & CANCELLATION POLICY. All sales are 100% final. No refund/cancellation or exchange is possible once tickets are purchased. Refund would be issued only if event is cancelled due to any unforeseen circumstance however booking/admin/processing fees deduction will be made. Refunds will be done only through the Original Mode of Payment. If customer has mistakenly done any duplicate order(s) and requested refund for duplicate order(s)/transaction(s) within 15 days of ordering then it will be reviewed by our finance team and if genuine duplicate orders found then duplicate transaction refund will be issued within 30-45 days after the event after deduction of our booking and handling/processing fees. Please be advised that if event is affected by COVID-19 or any other communicable disease after the booking has made and tickets couldn't be supplied then refund will be issued after deduction of our booking fees and admin/delivery fees. Moreover no refund will be done to the customers if they do not pick their paper tickets from the location communicated to them via email/sms or phone call. Paper ticket collection locations are near the venue and customers can pick their tickets on their convenience at least a day before the event and also on the event day as well. Please be advised that it is customers' responsibility to pick their tickets in time well before the start of the event. No refund will be given if customers pick their tickets late or even do not bother to pick their tickets at all.

If the customer has received tickets of lower priced category then refund of the price difference of booked category ticket price on our website and supplied category ticket price on our website will be paid within 45-60 days of the transaction.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the local laws.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

In case of any special circumstances or medical emergency, cancellation can be requested however partial refund will be done after deductions of booking fees, processing/admin/delivery fees and Tickets Cancellation Fee i.e. 20% of tickets subtotal.